Request Your Win / Loss Statement
Effortless Access to Your Gaming Records
Quickly obtain your Win / Loss Statement by following our simple request process
Additional Methods of Requesting Win / Loss Statements
Email Requests
Email your completed win/loss request form with a copy of your valid photo ID to marketing@lucky7casino.com. Expect a response within 7-10 business days.
Mail Requests
Send your completed win/loss request form along with a copy of your valid photo ID to:
Lucky 7 Casino & Hotel
Marketing Department
350 N Indian Road, Smith River, CA 95567.
In-Person Requests
Visit our cashier’s cage with your completed win/loss request form and a valid photo ID. Our friendly staff will assist you promptly.
Address
350 N Indian Road, Smith River, CA 95567
Fax
(707) 750-8763
Processing Time Information
Understanding Your Request Timeline
At Lucky 7 Casino & Hotel, we strive to process your Win / Loss Statement requests efficiently. Once we receive your completed request form along with the necessary identification, please allow 7-10 business days for processing.
For any inquiries regarding the status of your request, feel free to contact our customer service team. We are here to assist you every step of the way and ensure your experience with us is seamless and satisfactory.
Common Questions About Win / Loss Statements
We have compiled answers to some of the most frequently asked questions regarding the Win / Loss Statement request process to assist you.
What is a Win / Loss Statement?
A Win / Loss Statement is a summary of your gambling activity at Lucky 7 Casino & Hotel. It provides a record of your wins and losses, which can be useful for tax purposes.
How do I submit a request for a Win / Loss Statement?
You can submit your request in person at the cashier’s cage, by mailing it to our Marketing Department, or by emailing it to marketing@lucky7casino.com. Ensure you include a copy of your valid photo identification.
Can I request a Win / Loss Statement for previous years?
Yes, you can request statements for previous years. Please specify the year(s) you need when submitting your request, and ensure all required documentation is included.
Contact INFO
350 North Indian Road, Smith River, CA 95567
Casino: 707-487-7777
Hotel: 855-487-3777
Toll Free: 866-777-7170
Players must be 21
Open 365 Days a Year
Free Pull Thru RV Parking
